Trust Center

Built on Trust & Security

How HeyTalkz protects your data, uses AI responsibly, and keeps the platform safe for everyone.

Privacy Policy

We collect only the data needed to operate HeyTalkz — your account details (name, email) and the conversations you create — so we can provide the service and show your history.

Your data is used to operate and personalize HeyTalkz and improve our products. We never sell your personal data and we never share it with third parties for their own marketing.

You can export or delete your conversations and account at any time. Contact us with any privacy request and we will respond promptly.

Terms & Conditions

By using HeyTalkz you agree to use the platform lawfully and responsibly. AI responses are generated automatically and are not a substitute for professional medical, legal, or financial advice.

You are responsible for keeping your account credentials secure and for all activity under your account.

We may update these terms as the platform evolves; continued use after an update constitutes acceptance of the revised terms.

Data Protection

All data is encrypted in transit (TLS) and at rest on enterprise-grade cloud infrastructure with automated backups and continuous monitoring.

Access to production data is restricted to authorized personnel under strict access controls and audit logging.

We follow data-minimization principles — we retain personal data only as long as needed to deliver the service or meet legal obligations.

Responsible AI Usage

Our AI is designed to be helpful, honest, and safe. We do not use your private business conversations to train shared AI models.

AI outputs can be imperfect or inaccurate. We encourage users to verify important information and apply human judgment before acting on AI suggestions.

We continuously evaluate our models for bias, safety, and reliability, and provide guardrails to prevent harmful or disallowed content.

Security Overview

HeyTalkz is built on secure cloud infrastructure with network isolation, role-based access control, and row-level security on user data.

We apply the principle of least privilege, monitor for suspicious activity, and maintain backup and recovery procedures.

Sensitive credentials and secrets are stored in encrypted secret stores and are never exposed to client-side code.

Admin Review Policy

Administrative review is limited to what is necessary to keep the platform safe, reliable, and compliant — such as investigating abuse reports or security incidents.

Admin access to user content is logged and restricted to authorized staff. We do not browse private conversations for any other purpose.

Where required by law, we may review and disclose information in response to valid legal requests.

Abuse Prevention Policy

HeyTalkz may not be used for unlawful, harmful, deceptive, or abusive purposes, including harassment, fraud, spam, or generating illegal content.

We use automated and manual safeguards to detect and prevent misuse, and we may suspend or terminate accounts that violate this policy.

If you encounter abuse or misuse on the platform, please report it using the contact details below so we can investigate.

Last updated July 2026. These policies are reviewed periodically.

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